ChipStars Online Casino Terms and Conditions

Welcome to ChipStars Online Casino. These Terms and Conditions govern your access to and use of our platform, services, games, and promotions available at chipstars.bet. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these Terms and Conditions, you must not use our services.

1. About Us

At ChipStars, we operate as an online casino and sportsbook platform under the brand ChipStars (chipstars.bet). Our platform is owned and operated by TRICKLESS NV, a company registered in Curaçao (Registration Number 160941), with its registered office at Zuikertuintjeweg Z/N, Curaçao. Our billing agent is DIGITAL CRYPTO PAY SP z o.o. (No. 0001086250), located at Melomanow St 10/103, 00-723 Warsaw, Poland. Payment processing services are handled by Power Gaming Ltd (C77981), based in Malta.

We hold a valid gaming license issued by the Curaçao Gaming Authority (CGA), License No. OGL/2024/139/0125, granted under the National Ordinance on Games of Chance (PB 2024, no. 157). We are committed to operating responsibly and in full compliance with the applicable regulations governing online gaming.

2. Eligibility and Account Registration

2.1 Who May Register

Here at ChipStars, we require that all players meet the following criteria before creating an account with us:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of or located in a restricted territory at the time of registration or play.
• You must have full legal capacity to enter into a binding agreement under the laws of your country.
• You must not already hold an existing account with our platform — we permit only one account per person.
• You must provide accurate, truthful, and complete information during registration.

2.2 Restricted Territories

Our ChipStars platform does not accept registrations or wagers from players located in the following jurisdictions: the Netherlands, the United States of America, Aruba, Italy, Singapore, Curaçao, North Korea, Iran, Myanmar, Bulgaria, Croatia, Gibraltar, Turkey, the United Arab Emirates, Vietnam, South Africa, and certain other territories as updated from time to time. We reserve the right to close accounts and void winnings if we determine that a player has circumvented these restrictions, including through the use of VPN or proxy services.

3. Know Your Customer (KYC) and Verification

We at ChipStars are required to verify the identity of our players as part of our legal and regulatory obligations. We may request verification documents at any stage, including at registration, prior to processing a withdrawal, or during any periodic compliance review. You must complete the KYC process within 7 days of a withdrawal request, or we reserve the right to reverse the withdrawal.

Our verification requirements are tiered based on your monthly withdrawal volume:

• €0 – €2,999: Basic identity verification (ID and proof of address).
• €3,000 – €9,999: Enhanced due diligence documentation.
• €10,000 – €19,999: Source of Funds declaration required.
• €20,000 – €49,999: Notarized documentation and Source of Wealth evidence required.

4. Deposits and Withdrawals

4.1 Deposits

At ChipStars, we accept a wide range of payment methods to accommodate our global player base. Our accepted deposit methods include Visa, Mastercard, Maestro, PayPal, Google Pay, Apple Pay, Neteller, Skrill, Mifinity, Jeton, EPS, Paysafecard, and a comprehensive range of cryptocurrencies including BTC, ETH, LTC, ADA, BNB, USDT, USDC, XMR, SOL, DOGE, TRX, and XRP. Our minimum deposit amount is €10 (or currency equivalent), and we do not charge deposit fees.

4.2 Withdrawals

Our ChipStars withdrawal process is designed to be efficient and transparent. We apply the following withdrawal limits:

• Maximum €6,000 per 7-day period
• Maximum €15,000 per 30-day period
• Higher limits apply to VIP players and are not applicable to progressive jackpot wins
• Large withdrawals may be split across multiple payments at no additional fee

Withdrawal authorization may take between 0 and 96 hours depending on the method and verification status. SEPA deposits must fully settle before a withdrawal may be initiated. We process payments 24/7, subject to staffing availability. Cryptocurrencies and e-wallets typically reflect as instant once authorized.

5. Bonuses and Promotions

We at ChipStars offer a variety of promotional offers, including our Welcome Bonus package available across the first four casino deposits and the first four sportsbook deposits. Bonus percentages range from 100% to 270% depending on deposit size, with a cumulative potential value of up to approximately €36,460. A minimum deposit of €30 is required to activate any welcome bonus tier.

Our ChipStars promo code system allows players to access exclusive offers. Active promo codes include FSPIN (up to 250 free spins on Gemza), BOOKOFRA (100% up to €500 + 50 free spins, no wagering), TREASURE200 (200% bonus + free spins), 400FS (400 free spins on All Ways Egypt), and HAPPYHOURXXL (200% up to €600 + €10 cash gift).

The following general bonus conditions apply across all ChipStars Casino promotions:

• Maximum bet while a bonus is active: €5 per spin or round
• Real-money bonus funds unlock gradually based on wagering activity
• Casino bonus wagering: wager × 1% × 50%
• Sportsbook bonus: 10x wagering, minimum odds 1.8, minimum 3 bets each at odds ≥ 1.05
• All deposits require 1x turnover before withdrawal
• No-deposit bonuses carry 40x wagering and a maximum withdrawal of €50–€100
• We reserve the right to modify or withdraw promotions at any time with reasonable notice

6. Gameplay and Fair Use

We provide access to over 10,000 games from 110+ providers, including slots, live casino tables, table games, video poker, scratch cards, and our full sportsbook including esports live betting and slot tournaments. Our live casino is powered by Evolution and Ezugi, offering poker, roulette, blackjack, and baccarat.

We require all players to use our services in good faith. The following actions are strictly prohibited:

• Colluding with other players or exploiting software bugs
• Using automated software, bots, or artificial intelligence to gain an unfair advantage
• Opening multiple accounts to abuse bonus offers
• Attempting to launder funds through our platform
• Any fraudulent payment or chargeback activity

We reserve the right to void winnings, suspend accounts, and report suspicious activity to relevant authorities if we detect any violations of these rules.

7. Responsible Gaming

Our ChipStars platform is committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, self-exclusion options, and access to professional support organizations. If you believe you may be experiencing gambling-related harm, we urge you to contact our support team at support@chipstars.bet or use the self-exclusion feature available in your account settings. We do not permit persons under the age of 18 to register or play under any circumstances.

8. Intellectual Property

All content on our platform — including software, graphics, trademarks, game assets, and written content — is the exclusive intellectual property of ChipStars Online Casino or its licensed suppliers. You may not reproduce, distribute, or use any of our content without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted and error-free access, we do not guarantee that our platform will be free from technical issues, downtime, or inaccuracies. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform.

10. Amendments and Governing Law

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of material changes via email or a prominent notice on our website. Continued use of our services following notification of changes constitutes your acceptance of the revised terms. These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao.

11. Contact Us

If you have any questions about these Terms and Conditions or require assistance, our 24/7 customer support team is available via live chat on our website. You may also reach us by email at support@chipstars.bet or for payment-related inquiries at payment@chipstars.bet. We are always here to help and committed to providing a safe, enjoyable, and transparent gaming environment for all our players.